Jarrow Car Hire Privacy Policy

Data We Gather

We gather and manage various types of personal information, including:

How We Utilize Your Data

Your personal information serves these key purposes:

• Service Delivery and Contract Fulfillment:
  • We handle your vehicle rental bookings and agreements with care. This includes verifying your identity and confirming your eligibility based on our rental criteria. Our team ensures a smooth process for vehicle collection and return. We also take responsibility for processing payments, as well as managing deposits and any applicable charges.
• Customer Communication (Contractual Obligations and Interests):
  • We provide booking confirmations, updates, and essential rental details. We address your questions and offer dedicated customer support. We inform you of any changes to our services or policies.
• Marketing Consent and Legitimate Interest:
  • We will send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out anytime.
• Service Enhancement for Customer Benefit:
  • Assessing website interactions to refine user experience and optimize functionality. Conducting research to advance our vehicle fleet and service offerings.
• Compliance with Legal Standards:
  • Adhering to applicable laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing disputes and upholding our terms and conditions.

Data Sharing Practices

Sharing Your Personal Information

• Car Hire Service Partnerships: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. They are required to safeguard your data.

Your personal information is not sold to third parties.

Data Protection

We take necessary technical and organizational steps to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. Our measures include encryption, access controls, secure servers, and routine security evaluations. While we strive to maintain high security standards, no method of internet transmission or electronic storage is entirely risk-free.

Data Retention Policies

We retain your personal information solely for the duration necessary to achieve the specific purposes for which it was collected, such as complying with legal, accounting, or reporting obligations. The length of time we keep this information depends on its type and the context in which it is processed.

Your Rights and Choices

Your Rights Under UK Data Protection Law

• Access to Your Information: Obtain a copy of your personal information held by us.

Contact us to exercise your privacy rights.

Cookies and Data Tracking

Our website employs cookies and similar technologies to improve your experience, monitor site traffic, and customize content. Users can adjust their cookie preferences via their browser settings to control how these features operate.

Policy Revisions

This Privacy Policy may be revised from time to time to align with our operational practices and regulatory obligations. Any updates will be reflected on this page, along with a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed.

Get in Touch

For inquiries regarding our Privacy Policy or data practices, please reach out: