Jarrow Car Hire Privacy Policy

Data We Gather

We gather and manage various types of personal information, including:

2. Our Use of Your Data

Your personal information serves these key purposes:

• Service Provision (Contract Fulfillment):
  • We handle the processing and oversight of your vehicle rental reservations and agreements. This includes verifying your identity to confirm compliance with our rental criteria. We also coordinate the collection and return of vehicles, alongside managing payments, deposits, and any applicable charges to ensure a smooth rental experience.
• Customer Interaction (Legitimate Interest/Contract Fulfillment):
  • We send booking confirmations, updates, and essential rental details. We address your inquiries and offer customer support. We inform you of any service or policy changes.
• Marketing Permissions and Legitimate Interest:
  • We will send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
• Service Enhancement for Customer Benefits:
  • Assessing website activity to refine user experience and site features. Gathering insights to improve our vehicle selection and service offerings.
• Compliance with Legal Standards:
  • Adhering to legal, regulatory, and tax obligations. Protecting against fraud and maintaining service integrity. Addressing conflicts and upholding our terms and conditions.

Information Exchange

Your personal information may be shared with:

• Car Hire Partners: Third-party companies assist us in providing services, including payment processing, IT support, and maintenance. These partners are required to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection

We employ a range of technical and organizational safeguards to protect your personal data from unauthorized access, modification, disclosure, or loss. This includes implementing encryption, access controls, secure server protocols, and conducting regular security assessments. Nonetheless, it is important to acknowledge that no method of electronic transmission or storage can guarantee complete security.

Data Retention Practices

We hold your personal information only for the time required to meet the purposes it was collected for, including compliance with legal, accounting, and reporting obligations. The length of time we retain data varies based on its type and the specific circumstances surrounding its processing.

Your Rights with Jarrow

Your rights under UK data protection law include:

• Access to Your Information: Obtain a copy of your personal information stored with us.

For inquiries regarding these rights, please reach out to us below.

Cookies and Tracking Practices

Our website utilizes cookies and similar technologies to improve your browsing experience, monitor site traffic, and tailor content to your needs. You can adjust your cookie preferences directly in your browser settings at any time. Your choices regarding cookies can significantly influence your experience on our site.

Policy Changes

We may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be reflected on this page, along with a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how we manage your information.

Contact Jarrow Car Hire

For inquiries regarding our Privacy Policy or data practices, please reach out to us.